Last Updated 13, January 2025
Navhoo Birmingham Limited trading as brand 'Navhoo' ("Navhoo", "we", "our", or "us") uses cookies and similar technologies on our website and mobile applications. This Cookies Policy explains what these technologies are, why we use them, and your rights to control our use of them in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
Cookies are small text files placed on your computer or device when you visit a website or use an app. They help remember information about your visit, which can make your next visit easier and the site or app more useful to you.
| Cookie Name | Expires | Description |
|---|---|---|
| CookieConsent | 1 year | Stores the user's cookie consent state for the current domain |
| laravel_session | 1 day | Used internally for website functionality, such as managing user sessions |
| XSRF-TOKEN | 1 day | Ensures visitor browsing security by preventing cross-site request forgery |
We use these cookies to collect information about how users interact with our website and mobile applications. This helps us analyze traffic patterns and improve our services.
| Cookie Name | Expires | Description |
|---|---|---|
| _ga | 2 years | Registers a unique ID for generating analytical data on website usage |
| _gat | 1 day | Used by Google Analytics to throttle request rate |
| _gid | 1 day | Registers a unique ID for generating analytical data on website usage |
These cookies allow us to remember your preferences and settings, enhancing your experience on our website and in our app.
| Cookie Name | Expires | Description |
|---|---|---|
| jwplayerLocalId | Persistent | Used to determine optimal video quality based on visitor's device and network settings |
We use cookies for several reasons:
We use cookies on our website based on the following legal grounds:
a) Consent: For non-essential cookies, we rely on your explicit consent, which you can provide or withdraw through our cookie banner or preference centre.
b) Legitimate Interest: For essential cookies that are necessary for the proper functioning of our website, we use these based on our legitimate interest to provide a functional and secure website.
Our mobile applications do not use browser cookies; however, they utilize similar technologies such as device identifiers and local storage. The legal basis for using these technologies in our apps is as follows:
Consent: For non-essential functionalities that enhance user experience.
Legitimate Interest: To ensure the proper functioning and security of the application.
Navhoo currently has setting action bars for:
Location Information
Notifications
Choice of Navigation Settings
Two-Factor Verification Toggle
a) Contractual Necessity: Many of these technologies are essential for providing our core services (such as facilitating bookings) and fulfilling our contractual obligations to users.
b) Legitimate Interest: We use some technologies to enhance app functionality, improve user experience, and maintain app security based on our legitimate interest to provide a high-quality and secure service.
c) Consent: For certain data collection activities that are not essential to the core functioning of the app (such as for marketing purposes), we may rely on your consent, which you can provide during the app setup process or later in your app settings.
a) Essential Cookies (Legitimate Interest): These are necessary for the website to function properly and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms.
b) Performance Cookies (Consent required): These allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.
c) Functionality Cookies (Consent required): These enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
d) Targeting Cookies (Consent required): These may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites.
I agree to Navhoo's Privacy Policy and to receive marketing communications, including automated calls and texts, from Navhoo and its affiliates.
